- There are multiple issues with my device, do you offer repair bundles?
- Sure, we do please just give us a call at 888.402.8751 and we will see what we can set up for you.
- So, I tried to fix my iPhone on my own and have it semi unassembled. Can I send it to you, and have you finish the repair?
- Absolutely, we do that all the time for customers. Please come in for a diagnostic. A technician Assisi you the same day you come in we will give you a quote before beginning any work on your iPhone.
- Do you repair any other kind of phones?
- Of course! If you have managed to break your cell phone, odds are we can fix it. Browse our repair services.
- Do you repair iPods or any other Apple products?
- In addition to iPhone repairs, we offer a wide variety of iPod, iPad, and Mac repairs. If you are interested in a repair, please contact a support representative at 888.402.8751 or browse our repairs section.
- Do you offer any type of warranty on your repairs?
- Yes, all repairs carry a 60-day parts and labor warranty which means if you have any issues related to the repair within 60-days we will take care of it free of charge!
Glass & LCD Replacement Service
- After dropping my phone, it has become unresponsive to touch, does the glass repair fix this issue?
- Yes, any non-responsiveness your phone is suffering due to a drop will be corrected with the Glass & Digitizer repair, as the Digitizer that is being replaced is the part responsible for all touch functionality. Check out our glass replacement article to learn more about broken glass and the repair process.
- How do I know if I need the LCD repair or not?
- If the actual screen of the phone is bleeding, white, or has any dead pixels then you’re going to need to select the LCD & Glass option as the LCD has suffered irreversible damage. Still not sure? Send a picture of the current condition of the phone while it is powered on to support@Gottafixemall.com and we will do our best to diagnose it.
- The glass on my iPhone is completely shattered and is chipping off, is the glass replacement service all I need?
- Yes, the glass replacement service will replace the entire glass face, so the extent of the damage to the previous glass does not matter.
- Do you offer a warranty on screen repair services?
- Yes, all parts and repair services include a 60-day warranty. This warranty covers only the part(s) that were replaced. It does not cover any subsequent damage to the phone or components that were not replaced.
- Are your parts Original Apple or OEM?
Apple Inc. does not manufacture any parts. They are only a design and engineering company. The parts Apple uses in the iPhone are bought from Chinese vendors and assembled in China. Many of the parts we use come from the similar vendors in China. So, though we cannot claim that our parts are "from Apple" they are manufactured to the same strict OEM specifications and we are often unable to tell the difference
- Can my phone be repaired while I wait in one of your locations?
- Almost all repairs can be completed while you wait in 7-15 minutes or less by one of our experienced technicians. The only repair that cannot be completed while you wait is the iPad, computer, game console. devices generally need to be dropped off for at least 24-48 hours.
- Are the prices the same in all repair locations and online?
- Yes, all prices found on Gottafixemall.com are the same at all our local repair locations.
- Do I need to make an appointment to bring my device into one of your repair locations?
- No appointment is needed. Simply stop by during our hours of operation and we will be happy to assist you with any repair needed.
GOTTA FIX-EM ALL
iPhone, iPod, iPad and Mac are registered trademarks of Apple, Inc.
Gotta Fix-Em all inc. is an independent service company
and is in no way affiliated with Apple Inc.